Consumer Privacy Notice

  • Last revision: 3/26/2025
FACTS: What does Sparrow do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Transaction history and credit history
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Sparrow chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Sparrow share? Can you limit this sharing?
For our everyday business purposes: such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes: to offer our products and services to you Yes No
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes: information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes: information about your creditworthiness No We don’t share
For our affiliates to market to you No We don’t share
For non-affiliates to market to you No We don’t share
Questions? Visit us online: www.sparrowcard.com
Or, email your inquiry to: hello@sparrowcard.com

Who we are
Who is providing this notice? Sparrow Financial, Inc. (“Sparrow”)

What we do
How does Sparrow protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Sparrow collect my personal information?

We collect your personal information, for example, when you:

  • Apply for a credit card or give your income information
  • Give us your contact information
  • Use your credit card
  • Connect your bank account
We also collect your personal information from others, such as credit bureaus, our affiliates or other companies.
Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates’ companies to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Sparrow does not share with our affiliates so that they can market to you
Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Sparrow does not share with non-affiliates so they can market to you
Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Sparrow does jointly market

Other Information

STATE PRIVACY LAWS: We will comply with applicable state privacy laws.

  • California Residents: We will not share your information with companies outside of Sparrow, except for our everyday business purposes, for marketing our products and services to you, or with your consent.
  • Vermont Residents: We will not share your information with companies outside of Sparrow, except for our everyday business purposes, for marketing our products and services to you, or with your consent. We will not disclose credit information about you within or outside Sparrow except as required or permitted by law.
  • Nevada Residents: We provide you this notice under Nevada state law. To be placed on our internal Do Not Call List, call (800) 839-9797. If you would like more information about telemarketing practices, you may contact us at Sparrow, 9450 SW Gemini Dr. #87446, Beaverton, OR 97008 or at (800) 839-9797.

For more on this Nevada law, contact Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: (702) 486-3132; E-mail: BCPINFO@ag.state.nv.us.

Telephone Communications: All telephone communications with us or our authorized agents may be monitored or recorded.

Email Us Email support

For help with your application or customer support.

hello@sparrowcard.com

 Call Us Phone support

Need a real human? Give us a ring for any support questions. We're available every day from 7:00am to midnight EST.

1-800-839-9797

Contact us Mail your payments

Payments may be mailed to:

Sparrow
PO Box 4153
Woburn, MA 01888-4153

Contact Us Send anything else

Other documents you need to send may be mailed to: Sparrow, 9450 SW Gemini Dr. #87446, Beaverton, OR 97008.